Guidelines

All bookings must be made through our official website, WhatsApp, or authorized representatives
Customers must provide accurate personal details including full name, contact number, and pickup location.
Bookings are confirmed only after receiving a confirmation email or WhatsApp message from Dubai Oasis Tours.
For group bookings, the customer must ensure all participants meet the eligibility and health requirements of the tour.

Participants must follow instructions provided by our team and tour guides at all times.
Guests are responsible for ensuring they are medically and physically fit to participate.
Children must be accompanied by an adult guardian during all tours.
For desert activities such as dune bashing, pregnant women, infants, and guests with serious medical conditions are advised not to participate.

Pickup and drop-off times are approximate and may vary depending on location and traffic conditions.
Guests must be ready at the designated pickup spot at least 10 minutes before the scheduled time.
Shared transfers follow a fixed route; customized transfers are available upon request at an additional cost.

Our fleet of safari vehicles is maintained to deliver a safe and comfortable journey for every guest.
In line with UAE safety regulations, all passengers must keep their seat belts fastened whenever the vehicle is moving.
For young travelers, appropriate child seating is required. Child safety seats must be arranged and confirmed prior to the tour to ensure compliance and comfort.
Please note that seating inside the 4×4 vehicles is not assigned in advance. To provide an equal experience for everyone, passengers will rotate seats during the safari.

Taking photos of government facilities, military sites, or oil and gas installations is not allowed under UAE law.
Disposing of litter in public areas can lead to fines, so please use designated bins.
Smoking is prohibited in indoor spaces and many public locations, always look for permitted smoking areas.
Before photographing Emirati individuals, kindly request their permission first.
Refrain from taking photos of women in traditional local clothing out of respect for cultural norms.
Public displays of affection should be avoided as they may be considered inappropriate in local culture.
Although the UAE follows a generally relaxed dress style, it remains an Islamic country, so modest attire is recommended, especially in malls, souks, rural communities, and during visits to mosques or religious sites. Women are advised to keep shoulders and knees covered, and clothing should not be see-through, tight, or overly revealing. Light clothing works well for most of the year, while jackets or sweaters may be helpful in winter evenings or during desert tours. Hats, sunscreen, and sunglasses are strongly recommended during the day.

Ramadan is the holy month in which Muslims observe fasting from dawn until sunset, commemorating the revelation of the Quran. During daylight hours, it is expected that everyone, including visitors, avoids eating, drinking, or smoking in public. Many hotels and selected restaurants provide meals discreetly, often serving after sunset.